NOVEMBER–DECEMBER 2018 INTERACTIONS 35 INTERAC TIONS. ACM.ORG Elizabeth F. Churchill, Google

Philip van Allen, ArtCenter College of Design

Mike Kuniavsky, PARC

DESIGNING AI

AI techniques have been affecting people’s experiences with digital services,
applications, interactions, and interfaces for a long while now, but without much
engagement with or input from interaction designers and HCI researchers.

Over the past two years, as part of the AAAI Symposia series (2017–2018) [ 1], we have organized a gathering of researchers and practitioners from various disciplines to discuss the UX of AI & ML—the user experience of artificial intelligence and machine learning. Our main interest in organizing these events was to discuss the HCI and design-practice implications of the current fascination with and adoption of artificial intelligence and machine learning in user-facing products.

For the symposia, we invited researchers and practitioners to consider how we
can more effectively bring AI considerations and techniques, HCI research, and
design practice closer together. Our hope was to lay out concrete activities to close
the gap between technical developments in AI methods and techniques, >>>>

3 8 CYBERNETICS AND THE DESIGN OF THE USER EXPERIENCE OF AI SYSTEMS

4 2 DESIGN AND FICTION: IMAGINING CIVIC AI 4 6 PROTOTYPING WAYS OF PROTOTYPING AI

52 FROM MACHINE LEARNING TO MACHINE TEACHING: THE IMPORTANCE OF UX

5 8 ASSESSING AND ADDRESSING
ALGORITHMIC BIAS IN PRACTICE
SPECIAL
TOPIC