Instead, she takes a nap while
her children eat dinner and
watch television. Her brother
arrives to watch the kids and
wakes her up in time to go to
her night job. Maria’s family
does not live near affordable
grocery stores, where they could
purchase quality food. They do,
however, pass multiple fast-food
restaurants coming and going to
their homes.
In this scenario, we would
ideally know Maria’s health
goals, dietary restrictions, shopping list, context, and schedule.
We envision a mashup system
that merges these personal
inputs with publicly available
data streams, such as public
transportation and maps, to
recommend that in her 30-min-
ute break, she could walk three
blocks and purchase good produce from a store near her work.
Challenges: Understanding
all the sources of data that
might be necessary to incorpo-
rate into the system that not
only support the user’s health
goal, but also facilitate steps
necessary to achieving that
goal. Another challenge is that
although human-centered com-
puting research is well suited
to address this challenge, we
still must build on social sci-
ence methodologies to identify
the needs of the diverse target
populations participating in
wellness activities.
Photographs from top by Brian Talbot, Sylvain Mercier
The end user (the person stay-
ing well) is the primary user
of the information. In many
health informatics fields, the
end user is a source of data
(e.g., input into clinician-used
systems). By contrast, in well-
ness, the end user is not just a
producer of data, but also the
primary consumer of informa-
tion. For example, consider
how socioeconomic status and
culture affect the design of
technologies. A nutrition system designed for a particular
individual must account for
how easy it is to find inexpensive, healthy food locally (or the
time/money costs of leaving the
neighborhood to shop) [ 3]; and
whether the food recommendations fit the food-consumption
practices of that person [ 4].
Finally, those applications must
present his information in ways
that make sense, such as being
actionable [ 4, 5].
Example: Extending our previous example, Maria explained
that the only time she thinks
about herself is when she puts
on her make-up each morning.
Thus, she designed a make-up
clamshell case where the mirror could look at her and let her
know what she needs (in this
case, more water) [ 6]. Although
she constantly thinks about
the wellness of her family, she
cannot always be there because
of work constraints. Her solution to this problem was a
portable game system that
would provide children points
on their game for each task
they completed—in this case,
drinking more milk. The system
could also remind the child of
other family and wellness-based
tasks, such as eating as a family
to engender communication.
Challenges: Once the hurdle of
accurately identifying data and
processing the data in context
is cleared, we must address the
issue of presenting this aggre-
gate and contextualized data.
It is not just enough to provide
all the necessary information;
it needs to be given in such
a way that the end user can