04/2019
VOL. 62 NO. 04
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Practice
80 Identity by Any Other Name
The complex cacophony
of intertwined systems.
By Pat Helland
88 Metrics That Matter
Critical but oft-neglected service
metrics that every SRE and product
owner should care about.
By Benjamin Treynor Sloss,
Shylaja Nukala, and Vivek Rau
95 Research for Practice:
Edge Computing
Scaling resources within
multiple administrative domains.
By Nitesh Mor
Articles’ development led by
queue.acm.org
Contributed Articles
100 Analytics for Managerial Work
Work in finance, marketing,
human resources, and operations
increasingly relies on analytics—
with more to come.
By Vijay Khatri and Binny M. Samuel
28 The special section in this issue
spotlights the Europe Region with a
series of articles depicting many new
technologies, computing initiatives,
workforce challenges, educational
models, and future research
directions planned for this vibrant
part of the world. The cover image
offers a collective glimpse of the
stories inside.
Watch the co-organizers
discuss this section
in the exclusive
Communications video.
https://cacm.acm.org/
videos/europe-region
Review Articles
110 Neural Algorithms and Computing
Beyond Moore’s Law
Advances in neurotechnologies are
reigniting opportunities to bring
neural computation insights into
broader computing applications.
By James B. Aimone
120 Cyber Security in the Quantum Era
Quantum systems will
significantly affect the field
of cyber security research.
By Petros Wallden and Elham Kashefi
Research Highlights
132 Technical Perspective
Was Edgar Allan Poe
Wrong After All?
By Gilles Brassard
133 Fully Device Independent
Quantum Key Distribution
By Umesh Vazirani and Thomas Vidick
Watch the co-organizers
discuss this section
in the exclusive
Communications video.
https://cacm.acm.org/
videos/cyber-security-in-the-quantum-era
120
28
80
About the Cover:
A spherical mosaic
of some of the images,
influences, and technologies
depicted in this issue’s
special section on
the Europe Region.
Cover illustration by
Spooky Pooka at Debut Art.
IMAGES IN COVER COLLAGE: ELLIS group photo courtesy of ELLIS Society. Horizon
Europe photo courtesy of Press EUROCHAMBRES/Flickr (CC BY 2.0). Ireland DPC image
by Jarretera/ Shutterstock.com; Shazam app image by XanderSt/ Shutterstock.com; EU flag
photo by Alexandros Michailidis/ Shutterstock.com; lecture photo by Michal Cervenansky/
Shutterstock.com; cobbled street photo by Radiokafka/ Shutterstock.com; Zalando photo by
nitpicker/ Shutterstock.com. Additional stock images from Shutterstock.com.