Standard operating procedure development, Exact mapping from objectives to action-
planning for task flow dependencies, and so forth oriented checklist, task-sub task, goal
decomposition for efficient implementation
Local and external resource management (such Prioritizing, resource readiness management,
as critical infrastructure utilization in neighboring establishment of acquisition mechanisms for
counties, contra-flo w of traffic, public hospital external resource
utilization), request schemes, and so forth
Risk assessment (for example, chemical plants Integrated and interoperable communication
close to nursing homes), information on for agencies and communities, standardized
performance of civil infrastructures, information communication instructions and report
exchange, communication connectivity, risk formats
assessment for engineered and built infrastructure,
obtain information on tightly coupled
infrastructure interdependencies, and so forth
Decision structure development
Coordination Mechanisms and Support
Operation routine, task synchronization, task sequencing,
training, exercise (table-top or drills)
Resource
Resource deployment and usage priority schemes,
guidelines, resource standardization, mutual aid, donor
assistance, inventorying
Communication protocols, data vocabulary, and message
standards, communication operational guidelines, public
alert systems
Information
Decision
Responder
Developing an organizational structure
among relevant responder groups to create
a scalable organization maintaining span of
control, and so forth
Establishment of clear decision roles,
compatible decision rules
Clear individual authority, responsibility and
accountability; ensure that responders know
and understand their role within the Unified
Incident Command System (ICS) structure
(also ensure there will be no turf disputes
among responders)
Guidelines, protocols, knowledge sharing, community
of practice (COP) structuring
Guidelines, protocols, team meetings, mutual adjustment
mechanism (for example, liaisons), training with the ICS
structure, build familiarity and working relationships with
local, state, and federal partners, building structure to
address mental welfare of first and second responders
such as social organizations and so forth
During Incident Phase
Task Flow
Coordination Issues
Detailed task assignment, task scheduling, and
so forth
Resource
Mini-Second
Coordination
Cycle
(Reactive)
Information
Resources utilization, reallocation, tactical
use, and so forth
Direct information exchange between
responders as well as with EOC
Coordination Goals
Fit between task requirement and personnel
expertise, smooth functioning of task flow,
no conflicts, overlap, or duplication of efforts
Efficient resource sharing among personnel,
efficient resource positioning and utilization
Good communication between responder
groups, timely information flow
Coordination Mechanisms and Support
Routines, schedules, synchronization, notification,
sequencing, tracking
Priority order (need based)
Decision
Decision-making speed for rapid
intervention and prevention
Efficient decision making in terms of time
and loss of life and property; ensure proper
rest and mental stability of first responders
Responder
Many-Second
Coordination
Cycle
(Proactive,
More
Reflective)
Task Flow
Face-to-face communication, information-for warding
mechanisms, interoperability standards (for example,
EDXL) and devices (for example, 800Mhz), ensure
communication despite the failure of technology
Decision role delegation, reliance on protocol, support
for decentralized decision making, provide training, make
mental health practitioners available to first responders
on site if possible to avoid PTSD
Coordinated pre-incident exercise, open interpersonal
communication
Goal selection, task decomposition, plug-and-play
teaming
Resource
Responder relationship, group dynamics, High team spirit, ensuring trusting
groupthink relationships in the completion of tasks
Design and management of entire response Achievement of overarching response
activity, addressing task flow dependencies objectives, integration of local and external
at macro-level, addressing scheduling of external activities (State, Federal, NPO, private,
activities, and so forth public agencies)
Local and external resource utilization, Efficient acquisition of external resource and
staging of logistics, and so forth optimized allocation of available resource
Global information utilization
Information
Integrated and improved information, global
operational picture, complete situational
awareness
Decision-making quality
Note:
Including the
interactions
between mini-and many-second
coordination
cycles
Decision
Ensuring proper decisions dependent on
global picture and strategic needs, changing
decisions based on developing needs
Compatible goals, policies, interest, address
jurisdictional policy difference (for example,
cross-border issues to deal with the sick
and infected); quarantine extensions in
neighboring counties in case of a pandemic
disaster, regional resource coordination to deal
with surge in public health systems, and so forth
Plan of mutual aid, donor assistance, resource typing,
inventorying, requesting, procuring, tracking, priority,
and reallocation
Multi-source information acquisition, centralized
information analysis, secure “publish/subscribe tools”
and public collaborative sharing for information
collection and distribution based on social networking
(for example, MS Groove)
Knowledge sharing, protocol breaking, joint sense-making, epistemic contestation, COP structuring
Responder
Multi-agency conflicts arising out of cultural
differences, responder welfare issues,
management of liaison with media, politically
sensitive issues, providing clarity on legal
matters, and so forth
Team meetings, mutual adjustment, cross-boundary
intervention, risk sharing, resolve turf disputes
among responders as necessary
Recovery Phase
Coordination Issues
Coordination Goals
Coordination Mechanisms and Support
Task Flow
Resource
Information
Response and recovery planning to return region Achievement of overarching recovery Goal selection, task decomposition, plug-and-play
to normalcy as soon as possible (for example, objectives, integration of local and external teaming, operation routine, task synchronization,
debris removal, restoration of utilities) activities task sequencing
Local and external resource management Efficient acquisition and distribution of resources, Resource deployment priority, guidelines, resource
fast demobilization, quick maintenance standardization, mutual aid, donor assistance,
replenishment
Centralized information publishing, joint network of
public and private media
Decision
Responder
Publication of information that has been Consistent information content, timely
collected about recovery, information on pricing distribution of public information and education
for award of contract for post-disaster activities to reduce public fear and build confidence,
building community spirit, and so forth
Address contracts for debris clean-up, aid Strategic decision (short- and long-term) in terms Priority, guidelines, protocols, knowledge sharing
decision making with county officials to arrive at of outcome, restoration of normalcy, removing
consensus about financial costs relating to constraints such as residency and driving bans,
recovery, and so forth and so forth
Agency debriefing and evaluation, addressing Free discussion, healthy relationship
first and second responders long-term issues
Facilitator, boundary-spanner, guidelines, protocols,
team meetings, mutual adjustment