think it could be done but let Suiter
try.) Suiter’s organization survived
Jobs’s departure (and Suiter’s).
The organization also survived
the long interregnum, and upon
his return, Jobs developed a new
partnership with creative director Hiroki Asai, who now manages
Apple’s graphic design team.
As Jobs developed Macintosh,
he forged close (but short-lived)
partnerships with several designers—most notably, perhaps, with
Susan Kare, who was responsible
for the appearance of the original Macintosh UI. Unfortunately,
the original Macintosh team
disbanded soon after Jobs left
Apple, though members of the
team went on to make other
significant contributions, such
as HyperCard (Bill Atkinson)
and Newton (Larry Tesler).
Very early on Jobs began a long
partnership with Lee Clow, creative director at Chiat-Day, Apple’s
advertising agency. Clow was the
art director who collaborated on
the famous 1984 commercial for
the Macintosh with writer Steve
Hayden. On Jobs’s return, Clow led
the teams that created the iconic
Think Different, iMac, and iPod
campaigns.
In the early days, Apple outsourced most of its product design,
principally to Frog. Jobs continued
to outsource product design at
Next. (Jobs left Apple in 1985; in
1989, Bob Brunner joined Apple,
building a world-class, in-house
product design team.)
Jobs’s later partnership with
Jonathan Ive (hired by Brunner)
is well known. What’s less well
known is how Jobs and Ive worked
together and how they worked with
the rest of the product development
team. We get this tantalizing clue
from Jonathan Ive: “Much of the
design process is a conversation, a
back-and-forth as we [Jobs and Ive]
walk around the tables and play
with the models” [ 1].
Other Leader-Designer Partnerships
While it may be “magic,” the leader-
designer-partnership model is not
unique to Apple. It’s an old pattern.
Well before Steve Jobs partnered
with Jonathan Ive, leader-designer
partnerships often led to great
things. At Pixar, co-founder Ed
Catmull has an extraordinary part-
nership with director John Lasseter.
(Exposure to their partnership had
to have had a profound effect on
Jobs.) At IBM, CEO Tom Watson Jr.
partnered with Eliot Noyes, who
in turn collaborated with Richard
Sapir, Paul Rand, and a host of
other great designers and archi-
tects, a story wonderfully chron-
icled in Bruce Gordon’s authorita-
tive monograph on Noyes [ 3]. At
Container Corporation, CEO Walter
Paepke partnered with Herbert
Bayer. Adriano Olivetti partnered
with Marcello Nizzoli. Artur and
Erwin Braun partnered with Dieter
Rams. At Herman Miller, CEO Max
Dupree partnered with George
Nelson, who in turn collaborated
with a host of great designers. At
CBS, CEO William Paley partnered
with William Golden, and Paley’s
successor, Frank Stanton, part-
nered with Golden’s successor, Lou
Dorfsman, illustrating that the
model can live beyond founders.
May + June 2012