gle individual, as with the Danish
bloggers. CI is, furthermore, oriented toward change, regarding it
as inevitable in IT practice.
CI is sympathetic to popular
notions of appropriation and domestication of technology that permeates the literature, but at the same
time, CI’s commitment to interrogating and conducting design, and
accounting for powerful corporate
and governmental institutions
enmeshed in design activity, is
paramount. In particular, providing
academic resistance/dialogues to
corporate and governmental interests is a key facet of CI’s critical
attitude. End users and consumers
constitute elements of a complex
system to be apprehended through
a logic in which institutional forces
remain visible and potent.
Grounded comparisons have
clear design implications and
should shape discourse that
shapes design, even if compari-
sons do not indicate immediate
business strategies. A goal of
research is to open novel vistas
of thought and to populate them
with rich descriptive and analytic
materials that carry the capac-
ity to inform, provoke, and edify
discussions in arenas of practical
activity. CI can admirably serve
this role by underwriting reflec-
tion and analysis, heading off
scenarios in which we are liable
to uncritically export what is
taken for granted in the West (or
the U.S. or California) to the rest
of the world, lacking sensitivity
to geographies and other dimen-
sions of difference. By the same
token, just as universal design in
architecture and interior design
emerged from the specificities
of disability, grounded compari-
son potentiates the discovery of
new “universals” as it reports
and reveals precise, distinctive
human experience in diverse
arenas, experiences to tactically
appropriate in multiple contexts.
[ 3] Clemmensen, T. Regional styles of human-computer interaction. Proc. of the Third International
Conference on Intercultural Collaboration
(Copenhagen, Denmark, Aug. 19-20). ACM, New York,
2010, 219-222.
[ 4] Card, S., Moran, T. P. and Newell, A. The
Psychology of Human-Computer Interaction. LEA,
Hillsdale, N, 1983.
[ 5] Mantovani, G. Internet haze: Why new artifacts
can enhance situation ambiguity. Culture and
Psychology 8, 3 (2002), 307-326.
[ 6] Ito, M., and Nakakoji, K. Impact of culture on
user interface design. In E. D. Galdo and J. Nielsen
(eds.), International User Interfaces Wiley, New York,
1996, 105-126.
[ 7] Masaaki Kurosu at The Open University of Japan
personal communication, October 2010.
[ 8] Katre, D. S. A position paper on cross-cultural
issues of bilingual (Hindi and English) mobile
phones. Proc. of Indo-Danish HCI Research
Symposium (Guwahati, India, May 14-15). 2006.
[ 9] Gupta, R. Indian language support in Microsoft
products, 2004; http://tdil.mit.gov.in/Oct_2004/
ILSMP- 11.pdf/
[ 10] Glamman, 2009.
[ 11] Andersen, A. AE, Ø og Å på udanske computere
De berejstes klub, 2005; http://www.berejst.dk/209/
Tastatur.htm/
[ 12] Kow, Y.M. and Nardi, B. Forget online communities? Revisit cooperative work! To appear in Proc.
Conference on Computer-supported Cooperative
Work. (2011).
[ 13] Bryant, S., Forte, A. and Bruckman, A.
Becoming Wikipedian: Transformation of participation in a collaborative online encyclopedia. Proc.of
the 2005 International ACM SIGGROUP Conference
on Supporting Group Work, GROUP’05. (Sanibel
Island, FL, Nov. 6–9). ACM, New York, 2005, 1-10.
[ 14] Hofstede, G. Culture’s Consequence:
Comparing Values, Behaviours, Institutions and
Organizations Across Nations Sage Publications,
Thousand Oaks, CA, 1980
Acknowledgments
The First International Workshop on
Comparative Informatics was convened
at the Copenhagen Business School
August 22–23, 2010. The Workshop
was supported by a grant to Ravi
Vatrapu under the First International
Network Programme of the Danish
Ministry of Science, Technology and
Innovation. The Workshop brought
together an international group of ICT
researchers to develop a CI agenda.
Participants were: Ravi Vatrapu, Torkil
Clemmensen, and Janni Nielsen of the
Copenhagen Business School; Ellen
Christiansen of Aalborg University;
Ruy Cervantes and Bonnie Nardi of
the University of California, Irvine;
Mara Miller and Scott Robertson of
the University of Hawaii at Manoa;
Zhengjie Liu of the Dalian Maritime
University, China; and Yair Amichai-Hamburger of the Interdisciplinary
Center, Herzliya, Israel.
END No TES
[ 1] Vatrapu, R. Explaining culture: An outline of
a theory of socio-technical interactions. Proc. of
the Third International Conference on Intercultural
Collaboration (Copenhagen, Denmark, Aug. 19-20).
ACM, New York, 2010, 111-120.
[ 2] Vatrapu, R. Cultural considerations in computer
supported collaborative learning. Research and
Practice in Technology Enhanced Learning 3, 2
(2008),159-201.
About thE Authors
Bonnie Nardi is an anthropologist
in the School of Information and
Computer Science at the
University of California, Irvine. Her
research concerns online comput-
er games, ethnographic methods,
Ravi Vatrapu is an associate pro-
fessor of Applied ICT and director
of the Computational Social
Science Laboratory at the
Copenhagen Business School.
His current research focuses on
theory-based empirical studies of
socio-technical affordances.
Torkil Clemmensen is an associate
professor in the Department of
Informatics, Copenhagen
Business School, Denmark. His
research includes interests in vir-
tual communities and cultural-
cognitive perspectives on user
representations.
March + April 2011
Doi: 10.1145/1925820.1925828
© 2011 ACM 1072-5220/11/0300 $10.00