Since we are living
in a time of rapid
everywhere, all the time and in
many different types of contexts,
and these will all be known and
processed by online services.
This not only opens up
opportunities for a range of
new tools and services, but will
fundamentally change our basic
human experience, as the virtual and the physical converge
more and more, and eventually
become indistinguishable.
The ever-growing presence
of localized and contextualized
mobile devices will mean that
well-designed services will have
to be immersive services. The
Web will be about providing
people with things that matter
at a particular time, in a particular location, within a particular context.
And it doesn’t stop there.
Digital devices are not just
smart phones. The digitization of our physical space also
includes RFID systems, sensors,
alert systems, cameras, GPS,
among others.
In such a mixed physical/
digital space, designers need to
be respectful of people’s identity and privacy, and not take
all control away from them.
But what does it really mean to
design for a world of physical/
digital confluence?
Frankly we don’t know.
Mike Kuniavsky wrote in this
magazine about user experience principles for ubiquitous
computing [ 1], and other thinkers such as Adam Greenfield,
Genevieve Bell, and Jan
Chipchase are approaching the
subject as well, but there is no
consensus yet. The debate is
only starting.
Our behaviors change but the
underlying human drives that
guide those behaviors do not
change so easily. Understanding
this delicate balance and being
respectful of what it means
to be human are the two keys
to unlock the physical/digital
design challenge.
change, our task as
professionals is not
just to understand
The High-Tech of the Local
People in local communities have always shared and
exchanged things without the
support of money. But this local
practice sits at the margin of
the dominant economic model
and has a reputation for being
naïve, precisely because it is
local, relies on person-to-person
trust, and is therefore slow.
But the anonymity that comes
with global markets has created
its own set of problems and this
is currently affecting us all. Not
just the current recession, but
also the enormous environmental challenges of buying things
from afar that could have been
produced nearby.
Can the new digital world
help recreate the trust of the
local, and allow for other types
of compensation, such as time,
skills, services, a sense of
belonging and community, visibility, reputation, public recognition, identity?
What could possibly replace
money as it exists now? What
could be sharable and what
cannot? What impact could
this have on people and
communities? How could a
post-money economy best be
organized, especially given
the failures of the current
economic model? How do communities of sharing shape and
maintain themselves? How
do they build their values? Do
they have explicit or implicit
values? What are the differences between global/online
the current context
or anticipate future
possibilities, but
to help create a
future world that is
socially, economically,
spiritually, and
environmentally
sustainable.