EDITOR
Gary Marsden
gaz@acm.org
research has involved working
with five undergraduate students
as coresearchers. Their familiarity with the local languages and
cultural norms meant that they
can be invaluable in providing
local support. In my opinion,
however, their participation
should not be restricted to the
roles of interpreters and cultural
guides. Rather, by investing the
time and energy to mentor them
in skills related to conducting
user studies, we can develop
their capabilities to undertake greater responsibilities as
research assistants.
When recruiting local undergraduates, the first criterion to
consider is their level of commitment to community service or
rural development. More important, some universities encourage or make community service
a mandatory requirement for
graduation. As such, it becomes
imperative to learn what a candidate’s responsibilities and contributions in earlier community
service projects were, in addition
to simply looking for evidence
of prior volunteer experience.
For instance, several of the local
undergrads who work with me
have described how they lived
for weeks under austere conditions in villages when they were
administering baseline surveys
for NGOs.
Next, while traits such as
technical competence and academic achievement are no doubt
important, the ability to engage
end users, stakeholders, and
The village district that was shunned
by villagers from the upper castes
because it was inhabited by the
untouchables caste. We established
stronger rapport with the latter group
for our user study through willingness
to visit their district.