the products, and it would allow
producers to understand the
interests of their consumer base.
As mentioned in the beginning
of this essay, Socrates was wary
of the effect of written language
on public perception of truth.
Socrates wanted us to be able to
know the source of knowledge,
and he felt that that awareness
was best achieved with face-to-face dialogue. In a global
market, that face-to-face contact is too costly to engage in.
However, Facebook-to-Facebook
interaction is proving to be an
affordable and effective strategy
toward establishing trust among
geographically dispersed people.
There is some debate on
whether or not the lack of geography on the Web is good. On
the one hand, a globally distributed site without a sense
of geography may be viewed
as a medium for democratizing an unlevel playing field.
Victor Hugo, in his enthusiastic
description of the printed page,
celebrated the fact that human
thought was no longer earthbound and likened the mass
production and distribution of
ideas that Gutenberg’s press
allowed to the power of a flock
of birds. Very poetic. But I think
there are advantages to “
grounding” online collaborative places
with geospatial architectures.
To follow through with the
Worldstock example, producers
and consumers could benefit
from knowledge architectures
that map how their connections
enable social, environmental,
and economic benefits on a
global scale. It’s one thing for
me to buy a rug from India and
hang it on my wall, such that
when a friend comes over I can
say, “yeah, that’s from India.”
But if there were geospatial
architecture integrated with my
purchasing experience, then I
could link my spending to the
economic benefits of underdeveloped economies. If there
were life-cycle data available, as
there is on Patagonia’s Footprint
Chronicles, I could learn and
show my friend what natural
resources went into creating this
product. I hope we would choose
products that were sourced
responsibly. And through artisan
profiles mapped out on a geospatial architecture, we could
understand how the choices that
we make when we produce and
consume stuff affect people, the
environment, and economies.
The geospatial architecture
places our social, environmental, and economic activity into a
morally tangible context.
However, all of these added
features are starting to feel like
information overload. That’s why
we need a feature that helps us
to synthesize this new knowledge. Once we’ve established
trust with a global network of
producer and consumer friends,
it’s important that we put our
connections to good work. Yet,
unlike the hierarchical organization flow that we have in the
office building, where the CEO
decides what is good work, independent global networks can
write their own definitions of
progress and organize the work
among self-organizing, collaborative groups. Maybe the Indian
textile artisan and her cousin
want to hire a few more women
to help them expand their business. These new workers are
young women who might otherwise be pressured to enter the
sex trade. We don’t want that.
So we create a work plan with
achievable goals to work toward
solving these problems collaboratively. In this networked community where we’ve established
trust and collaborative relationships through individual profiles
and geospatial architecture, and
an additional element of a sense
of accomplishment, our collaborative, goal-centered interactions are more sustainable and, I
argue, more satisfying than the
consumer/producer interactions
we have at present.
ABOUT ThE AUThOr
Xanthe Matychak teaches
industrial design and conducts sustainability and
information technology
research at the Rochester
Institute of Technology. She is also a contributing writer to the online industrial-design publication Core 77. Xanthe’s primary research focuses on how social network
tools can promote micro-entrepreneurship
for people living in disadvantaged urban
communities. Other research interests
include sustainability and narrative, the
aesthetics of sustainability, and pedago-gies for facilitating multidisciplinary collaboration. She received her M.F.A. in industrial
design from RI T and her B. A. in music from
Ithaca College.
July + August 2008
Permission to make digital
or hard copies of all or part
of this work for personal or
classroom use is granted
without the fee, provided
that copies are not made
or distributed for profit or
commercial advantage,
and that copies bear this
notice and the full citation
on the first page. To copy
otherwise, to republish,
to post on services or to
redistribute to lists, requires
prior specific permission
and/or a fee. © ACM
1072-5220/08/0700 $5.00