i don’t see how
carriers in the
U.s. will be able to
make the required
to handle the
Certainly that is
the case in the
next year or two.
phones—with the mix depending on
where you are in the world. The transports are also diverse. Some countries
have a lot of data access. Other places,
data services just aren’t available.
I have worked with mainframes,
client server, and Internet-based computing. Mobile is the hardest kind of
computing I’ve experienced because
it is a fragmented and rapidly changing device market. You have at least 18
platforms or operating systems, and
they’re in constant flux.
IT organizations may want to build
that mobile expertise in-house, but
that’s not an effective strategy as the
mobile device market is moving way
too fast. Growing mobile expertise organically is hard and chances are your
company would make too many rookie
mistakes. Either hire or outsource to
contractors with the expertise and get
it right the first time.
As an IT manager, you should ask,
“How fast do I need to move?” “How
many platforms do I need to support?” and “In how many geographies
do I need to operate?” It is important
to understand that this is not just another operating system. It is a rapidly
moving environment, and it’s just going to change faster and get more fragmented over time.
neViLLe-neiL: In embedded computing, every product is different and
every customer is different. If someone powerful in the company buys
an iPhone or Android, he or she then
drives the IT department to support it.
It’s a very customer-driven model.
CReeGeR: How do the IT folks avoid
being buffeted by everybody coming at
them at once?
ReaLini: You just get used to it. If
you think the world is all about iPhone
and Android, just blink and it will be
something else. It’s going to be a fragmented environment, and it will depend on your application. If you are a
large financial services firm, then you
may be able to dictate that everybody
use BlackBerries. You don’t have that
luxury if you’re doing consumer-facing applications. Every current and future device is part of my world, and we
must have strategies to leverage those
devices even as the mix of those devices changes constantly.
An interesting question to ask is,
“What chance does Android have
of becoming the universal operating platform for mobile—the mobile
equivalent of Microsoft on the desktop?”
ChaRLanD: I don’t think you can
ever make that assumption about any
platform. A year ago, I would have
said iPhone would be the universal
operating platform for mobile. Today
it seems like Android, but things are