Table

May 2008

of Contents
Articles

32 Web Searching in a Multilingual World Wingyan Chung 41 How Intuitive is Object-Oriented Design? Irit Hadar and Uri Leron 47 Words from Pictures for Dual-Channel Processing Dov Dori 53 Emerging Trends in M-Government Silvana Trimi and Hong Sheng 59 Improving the Change-Management Process Kannan Mohan, Peng Xu, and Balasubramaniam Ramesh 66 Coordination in Emergency Response Management Rui Chen, Raj Sharman, H. Raghav Rao, and Shambhu J. Upadhyaya 75 Taming Heterogeneous Agent Architectures Alessandro Garcia and Carlos Lucena 83 Technology-Facilitated ‘Give According to Your Abilities, Receive According to Your Needs’ Oded Nov and Bharat Rao 89 Reducing Internet Auction Fraud Bezalel Gavish and Christopher L. Tucci

3 2

Columns

15 Viewpoint The Crucial Role of Computer Science in Systems and Synthetic Biology Jacques Cohen 19 Staying Connected This Menu Has Changed Meg McGinity Shannon 101 98 Technical Opinion Departmental Influences on Policy Design Edgar A. Whitley and Ian R. Hosein 104 Inside Risks The Physical World and the Real World Steven M. Bellovin

19

Departments

7 News Track

9 Forum

14 A.M. Turing Award Nominations

Career Opportunities

ACM ELECTION BALLOT P. 22

COVER ILLUSTRATION: ROBERT NEUBECKER